Job Description
We are seeking a highly skilled Business Applications Analyst to deliver key technology initiatives, including the upgrade of Microsoft Business Central (ERP), the selection and implementation of a new CRM system for hospitality, and driving business improvements through AI and automation within applications. This role will lead project delivery, optimize business processes, and identify opportunities to enhance business performance through emerging technologies.
Duties & Responsibilities:
- Project Management – leading the end to end delivery of system upgrades and implementation
- Business Analysis – translating business needs into clear technical specifications
- Application Expertise – provide subject matter expertise on Microsoft Business Central and CRM applications
- AI and Automation Initiatives – evaluate, recommend, and assist with implementation of automation tools or AI-driven enhancements
- Stakeholder and Vendor Management – act as the bridge between the business and IT
- Change Management and Training – develop business readiness activities to ensure smooth transition
Required Skills/Attributes:
This will be a hands on role with plenty of variety.
Key Skills and Experience:
- Minimum 5 years’ experience managing IT projects as a Business Analyst, Project Manager, or hybrid role.
- Proven experience delivering ERP upgrades (preferably Microsoft Business Central).
- Experience leading CRM system selection and implementation projects.
- Familiarity with AI tools, automation platforms and business process automation concepts.
- Strong business process analysis and improvement skills.
- Excellent stakeholder engagement, vendor management, and communication skills.
Qualifications:
- Bachelor’s degree in Information Technology, Business, or a related field.
- Certifications in Project Management, Business Analysis, or Microsoft Business Central.
- AI, automation, or digital transformation certifications or experience
Qualities we are looking for:
- Proactive, innovative, and delivery-focused mindset.
- Strong problem-solving and critical thinking abilities.
- Ability to manage competing priorities in a dynamic environment.
- Effective communicator who can simplify complex concepts for non-technical users.
In 1947, Reddy Group began as a small family construction company in Suva, Fiji. Today, more than 75 years later, the Reddy Group has grown into a highly diversified global family office, centred around strong values. The organisation maintains a long-term view, and manages its investments and philanthropic activities in a way to best enable future generations to succeed.
We are a close knit and hard-working team. We’d like to hear more about you and why you’d like to join us, please include a cover letter with your application.
Applications close 3rd June 2025
Only candidates selected for interview will be contacted. If you do not hear from us, please assume that your application has been unsuccessful. We thank you for showing your interest in enhancing your career at the Tanoa Hotel Group.
